The first step in Orchestria's deployment process is a well documented project plan. Orchestria Global Client Services (GCS) staff assists and typically participates in all aspects of the project including:
Business requirements capture and validation
Solution/architecture design
System integration (where required)
Functional testing
Performance testing
Infrastructure configuration
System testing
Policy design
Operational governance model creation
Operational support model creation
Technical training
Administrative training
User training
User migration
Data migration
Documentation creation
Process engineering
Employee communication
Orchestria maintains strong ties to a number of recognized multinational consultancies and systems integrators whose staff can augment Orchestria's own in support of particularly demanding projects.