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News & Events | Press Releases

Failure to Control E-mail Plagues Global Organizations

Orchestria reveals nearly half of all large organizations face danger from their own electronic communication
New York, NY - February 21, 2007

Despite recognizing the need to control e-mail and instant messaging (IM), a majority of global businesses admit that processes and technology to control communication media lag behind their needs, according to a recent survey conducted by Enterprise Strategy Group and sponsored by Orchestria.

Recent corporate scandals and pending legal action have demonstrated the compliance, governance and security risks associated with uncontrolled corporate e-mail, Webmail and IM. Organizations in every industry have become acutely aware of the risks that exist when employees or partners maliciously or unknowingly violate regulatory and corporate policy or expose confidential information via electronic communication.

“Electronic communication control is one of the greatest challenges facing corporate America today,” explained Bo Manning, CEO of Orchestria. “The consequence of policy violation proves disastrous for even the most powerful organization and we see these scenarios play out in the news every day. Organizations need to establish controls which ensure that all internal and external electronic communication adheres to all appropriate regulatory, legal, HR, information security, brand, customer, and financial policies, while at the same time preserving worker productivity.”

As part of the survey, ESG polled senior technology and security professionals about their electronic communication monitoring and control practices. Organizations questioned had 5,000 employees on average and came from a broad range of industry sectors, including the public sector, pharmaceuticals, manufacturing, media/publishing, finance and telecommunications.

The survey, targeting multi-national organizations, found that nearly half are exposing themselves daily to an unacceptably high risk of messaging violations related to uncontrolled electronic communication. In addition, a significant percentage has yet to deploy strategies and/or technologies to mitigate these risks. Other key findings from the study include:
The volume and channels for electronic communication continues to increase
The companies surveyed reported that their daily traffic per company included:
  • 173,971 corporate e-mail messages received
  • 67,931 corporate e-mail messages sent
  • 95,559 internal e-mail messages sent and received internally
  • 150,944 instant messages sent and received


  • The issue of control is top-of-mind
  • 70% felt it was critical to control external e-mails
  • 65% saw the need to control internal e-mail
  • 54% want to control IM
  • 53% saw the need to control Webmail
  • The report also indicates that as much as half of all organizations lack any form of electronic communication controls (automated or manual) that could stop regulatory and corporate violations, as well as confidential information leakage.

    “It is absolutely vital that corporate boards cooperate with IT, compliance and legal departments to deploy the best controls for their organization”, said Eric Ogren, security analyst for Enterprise Strategy Group. “Either these groups work together to put a messaging security system in place today, or they face a crisis later.”

    For more details or information on Orchestria, please visit http://www.orchestria.com.

    About Orchestria
    Orchestria helps companies control electronic communication to defend against confidential data leakage, enforce regulatory compliance, protect intellectual property, adhere to critical financial and legal controls, and to ensure appropriate employee behavior. This approach results in substantial return on investment (ROI) while improving both corporate governance and employee behavior. More than 200 customers in 33 countries rely on Orchestria to enable them to benefit from the speed and flexibility of electronic communication without exposing themselves to the risk of uncontrolled interactions.

    Orchestria's approach works in real-time, and is unique in its ability to analyze all common electronic communication channels to determine their context and content with unparalleled accuracy, and to discern the user's intent. It prevents inappropriate communication from ever being sent, ensuring they are not archived for later discovery. Orchestria also guides and advises end-users while preserving workflow. It is integrated with solutions from leading archive vendors, including Symantec, ZANTAZ, IBM and Iron Mountain Digital.

    The company was founded in 2000 and is headquartered in New York City. Details can be found at: www.orchestria.com.

    For more information:
    Stephanie Powers
    Orchestria
    +1 212-402-3336
    stephanie.powers@orchestria.com

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